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This fire department credits Guardey with measurable security awareness improvements

About Gezamenlijke Brandweer Amsterdam

Gezamenlijke Brandweer Amsterdam (United Fire Department Amsterdam) offers incident response in the western industrial area of Amsterdam. All its employees have been specially educated, trained, and equipped to act in this specific area.

Challenge

Security is a top priority for Gezamenlijke Brandweer Amsterdam. They believe that they have an exemplary role in taking the right safety measures and also want to take that responsibility in the digital realm.

Security awareness training plays a big part in complying with the NIS2 directive too. This is a guideline that should make companies within the European Union more secure and resilient against cyber crime. As an essential company, the fire department is required to train its employees in recognizing cyber threats and acting accordingly

Solution

“We were looking for a training solution that was recurring and fun to do. I don’t believe yearly training works, especially when the training style is boring for the employees. When I saw that the European Parlement had started to use Guardey, I was convinced that we had to give it a shot,” says Raymond Pikee, team lead at Gezamenlijke Brandweer Amsterdam.

In Guardey, the firefighters will take on weekly challenges that take about three minutes to complete. In the leaderboard, they can see how well they are doing compared to colleagues, which boosts the internal competition. “We’re a competitive bunch, so that’s a nice touch. These gamification elements make it fun to play Guardey, which also helps us to remember the information.”

Value

Pikee defined three main values of using Guardey.

Engaged employees

The team is intrinsically motivated to play Guardey every week. The competitive element and fast-paced gameplay keep everybody engaged.

Tracking performance

Pikee can track how his team performs in Guardey’s analytics. The report shows activity, score per module, and the current level of his employees.

NIS2 compliance

By using Guardey, Gezamenlijke Brandweer Amsterdam complies to the NIS2 guideline that requires essential companies to offer their employees security awareness training.

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Frequently Asked Questions

What is gamification?

Gamification is adding game elements into non-game environments, such as security awareness training, to increase participation and foster active learning.

What are the benefits of gamification in security awareness training?

Traditional security awareness training can often be dry and boring. With gamification, the complex subject matter is transformed into an engaging and memorable experience.

By integrating game elements such as challenges, quizzes and rewards, it incentivizes users to actively learn. This makes the training more enjoyable and fosters a sense of competition and achievement. This combination drives better retention and application of cyber security knowledge.

Why is it important to train security awareness on a weekly basis?

Research shows that up to 90% of the learnings from yearly or even quarterly training are forgotten within a few weeks. Guardey was built to keep its users aware of cyber threats 365 days a year. The game comes with short, weekly challenges that slowly builds up the user’s knowledge and eventually drives lasting behavior change.

Which topics are covered in Guardey’s security awareness game?

Guardey covers a wide array of topics to train users about all currently relevant cyber threats, put together in collaboration with ethical hackers and educationalists. The topics covered include phishing, remote work, password security, CEO fraud, ransomware, smishing, and much more.

How much time do the weekly challenges take?

Every challenge takes up to three minutes to complete.

Can I use Guardey to comply with the ISO27001, NIS2, and GDPR security awareness policies?

Yes. ISO27001, NIS2, and GDPR all require that all employees receive appropriate security awareness training. Guardey is always up-to-date with the latest cyber threats, policies, and procedures.

Is security awareness training important for all employees, or just specific roles?

Cybersecurity awareness training is crucial for all employees, not just specific roles. Every staff member can potentially be a target or an unwitting entry point for cyber attacks. Training helps create a security-focused culture and minimizes risks for the entire organization.

While certain roles may require specialized training, a foundational level of training should be accessible to everyone.

In which languages is Guardey available?

Guardey is available in English, Dutch, Italian, French, Spanish, German, Polish, Swedish and Danish.

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