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How De Vlinder trains security awareness with Guardey

About De Vlinder

One of the biggest misconceptions about cyber criminals is that they only focus on big organizations. No less than 46% of all data leaks impact businesses with less than 1000 employees. This means that every organization, no matter its size, needs to make sure its team is aware of modern cyber threats.

De Vlinder is a professional childcare organization and has been active in The Netherlands since 2007. They offer fast and personal mediation between childminders and parents. With 10 employees, they too can be described as a small business that cares deeply about the safety of customer data.

Challenge

De Vlinder stores a lot of customer data and feels responsible for keeping it safe and secure. The customer data includes sensitive data, such as financial information.

Tamara van de Ven, owner of De Vlinder, describes the situation before she and the team started using Guardey. “We regularly got emails that we weren’t sure about. In those cases we’d ask each other, ‘do you think this is phishing?’. And we didn’t always feel equipped to answer those questions. We also dealt with a case of CEO fraud, where a cyber criminal tried to pose as me and get one of my employees to wire them money. That’s when I realized our team needed sufficient training.”

Solution

“It was important for us that a security awareness solution was going to be easy to implement. We’re already busy, and were looking for a training method that is accessible and preferably fun,” says van de Ven. With this in mind, De Vlinder’s IT partner TVP Automatiseringen found Guardey to be the best solution.

Guardey is a security awareness game that teaches employees about the most important and recent cyber threats. Every week, the user takes on a 3-minute challenge about a specific cyber security topic such as phishing, CEO fraud, and malware. Because users train every week, their knowledge slowly increases. This helps them to remember what they’ve learned over time.

In the leaderboard, users can see how their scores are stacking up against their colleagues. This adds a fun competitive element. “The team has been sharing screenshots of the leaderboard in our WhatsApp group. Everybody is keen on getting the top spot, which is a great boost for everybody to keep playing and learning,” says van de Ven.

Value

Van de Ven defined three main values of using Guardey.

Easy implementation

“Getting started was easy. We were literally set up in a matter of minutes,” says van de Ven.

Weekly challenges

On average, 90% of the information learned during training is often forgotten after a week. This is called ‘the forgetting curve’. By taking on short weekly challenges, the team at De Vlinder slowly builds up and retains cyber security knowledge.

Competitive element

The team at De Vlinder is motivated to play the weekly challenges by Guardey’s leaderboard. The higher your scores, the better your chances at ending above your colleagues.

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Frequently Asked Questions

What is gamification?

Gamification is adding game elements into non-game environments, such as security awareness training, to increase participation and foster active learning.

What are the benefits of gamification in security awareness training?

Traditional security awareness training can often be dry and boring. With gamification, the complex subject matter is transformed into an engaging and memorable experience.

By integrating game elements such as challenges, quizzes and rewards, it incentivizes users to actively learn. This makes the training more enjoyable and fosters a sense of competition and achievement. This combination drives better retention and application of cyber security knowledge.

Why is it important to train security awareness on a weekly basis?

Research shows that up to 90% of the learnings from yearly or even quarterly training are forgotten within a few weeks. Guardey was built to keep its users aware of cyber threats 365 days a year. The game comes with short, weekly challenges that slowly builds up the user’s knowledge and eventually drives lasting behavior change.

Which topics are covered in Guardey’s security awareness game?

Guardey covers a wide array of topics to train users about all currently relevant cyber threats, put together in collaboration with ethical hackers and educationalists. The topics covered include phishing, remote work, password security, CEO fraud, ransomware, smishing, and much more.

How much time do the weekly challenges take?

Every challenge takes up to three minutes to complete.

Can I use Guardey to comply with the ISO27001, NIS2, and GDPR security awareness policies?

Yes. ISO27001, NIS2, and GDPR all require that all employees receive appropriate security awareness training. Guardey is always up-to-date with the latest cyber threats, policies, and procedures.

Is security awareness training important for all employees, or just specific roles?

Cybersecurity awareness training is crucial for all employees, not just specific roles. Every staff member can potentially be a target or an unwitting entry point for cyber attacks. Training helps create a security-focused culture and minimizes risks for the entire organization.

While certain roles may require specialized training, a foundational level of training should be accessible to everyone.

In which languages is Guardey available?

Guardey is available in English, Dutch, Italian, French, Spanish, German, Polish, Swedish and Danish.

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