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Arcus uses Guardey to keep its lawyers aware of cyber threats

About Arcus Letselschade

Arcus Letselschade is a Dutch law firm specializing in personal injury. The organization exclusively represents the interests of victims and survivors. Arcus prides itself on its expertise and transparent, expeditious handling of damages.

Challenge

Every law firm needs a good cyber security strategy. Whether it’s about professional secrecy, personal data, or intellectual property, lawyers always have access to sensitive data. With that comes a responsibility to secure that data.

Arcus takes responsibility for preventing cyber crime and complying to GDPR. They regularly update their security technology, but felt like the security awareness of their team could be improved. To test this, they performed a phishing test to see how their employees would react. And even though their team consists of digitally savvy people, a couple of employees clicked the link and left personal data. This reinforced their belief that regular security awareness training was necessary to keep both their own and customer data safe and secure.

Solution

The Arcus team has been using Guardey’s security awareness game for a couple of months now. They all take on weekly challenges about topics such as phishing, CEO fraud, ransomware, and more that take about three minutes to complete.

Claudia van Meel, office manager at Arcus, already noticed the effect of the weekly training. “Guardey uses gaming principles, which makes it fun to play. The team regularly checks who is on top of the leaderboard. This is a fun competitive element that keeps the team engaged. “

Lawyers are often busy, every minute counts. Because of this, the team at Arcus had trouble finding a security awareness solution that would fit their schedule. “Guardey has proven to keep everybody intrinsically motivated to play the weekly challenges. Since these challenges only take about 3 minutes to complete, it’s always possible to find a bit of time to play,” says Claudia.

Value

After a few months of usage, Guardey has already made a significant impact on Arcus. Three main values were defined.

Improved phishing awareness

Van Meel: “I’ve already had multiple employees reach out to me about specific emails, to make sure they weren’t phishing emails. This shows that there’s a growing awareness within the team, which is exactly what we were looking for.”

The training method is engaging

While many security awareness training solutions are old-fashioned, Guardey is built on gamification. The fun challenges and competitive elements keep users engaged week after week.

Cyber security insurance

Arcus’ cyber insurance, which covers damage in the case of a cyber attack, requires them to offer security awareness training to their employees. With Guardey’s reporting feature, they can prove that every team member receives weekly training.

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Frequently Asked Questions

What is gamification?

Gamification is adding game elements into non-game environments, such as security awareness training, to increase participation and foster active learning.

What are the benefits of gamification in security awareness training?

Traditional security awareness training can often be dry and boring. With gamification, the complex subject matter is transformed into an engaging and memorable experience.

By integrating game elements such as challenges, quizzes and rewards, it incentivizes users to actively learn. This makes the training more enjoyable and fosters a sense of competition and achievement. This combination drives better retention and application of cyber security knowledge.

Why is it important to train security awareness on a weekly basis?

Research shows that up to 90% of the learnings from yearly or even quarterly training are forgotten within a few weeks. Guardey was built to keep its users aware of cyber threats 365 days a year. The game comes with short, weekly challenges that slowly builds up the user’s knowledge and eventually drives lasting behavior change.

Which topics are covered in Guardey’s security awareness game?

Guardey covers a wide array of topics to train users about all currently relevant cyber threats, put together in collaboration with ethical hackers and educationalists. The topics covered include phishing, remote work, password security, CEO fraud, ransomware, smishing, and much more.

How much time do the weekly challenges take?

Every challenge takes up to three minutes to complete.

Can I use Guardey to comply with the ISO27001, NIS2, and GDPR security awareness policies?

Yes. ISO27001, NIS2, and GDPR all require that all employees receive appropriate security awareness training. Guardey is always up-to-date with the latest cyber threats, policies, and procedures.

Is security awareness training important for all employees, or just specific roles?

Cybersecurity awareness training is crucial for all employees, not just specific roles. Every staff member can potentially be a target or an unwitting entry point for cyber attacks. Training helps create a security-focused culture and minimizes risks for the entire organization.

While certain roles may require specialized training, a foundational level of training should be accessible to everyone.

In which languages is Guardey available?

Guardey is available in English, Dutch, Italian, French, Spanish, German, Polish, Swedish and Danish.

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